Our LED neon signs are made from LED Neon Flex which is the latest technology in neon tubing.  They are flexible, silicone based lights (no breakage) that have a much longer lifespan than traditional glass neon!  Our neons are cool to the touch, silent when turned on, and eco-friendly due to their low voltage 🙌

Our HQ is located in 📍Grand Rapids, Michigan- lovingly known as the "Mitten" state! 

HOW? We use the latest LED neon flex technology available and each sign is sculpted by hand based on the custom design that you create. Each sign is precisely laser cut and molded and extremely durable!

WHERE? We design our signs at our HQ and our amazing production partners based in China and Austin, Texas help to bring each design to life! Each sign is crafted by hand by our Master Artisans and no detail is spared! If you specifically want your sign manufactured in the USA, please reach out to us for a custom quote 🖤

All orders ship within 3 weeks! 💫

Rush orders are available and can ship in as little as 10 days!  Choose this option in the Custom Neon Builder or chat with us to make sure you’ll get it in time!

Nope!  Feel free to play around on our Custom Neon Builder and if you're still unsure about ordering your design, simply open a chat session with us and we'll walk you through the design process!

We have our most popular sizes listed, but it completely depends on what you're using your sign for!  If you still have questions we're just a click away to chat!

We have several size options to choose from, but we can make it as big as you want!  If your size is not listed, please contact us for a custom quote!

We have a whopping 19 different color options!  If the word “White” is denoted before a color, this means your neon sign will be WHITE when turned OFF.  If only the color is listed, then your sign will also be that color when turned off. See our color options here.

We stand behind our product 100% and are confident you'll love your neon (along with 100's of our customers worldwide!), but in the case it doesn't work out we've got your back. 30-day, hassle-free returns make life so easy! Read more about our refund policy here. 

International customers are responsible for any customs or import duties after shipment is made. We do our best to protect international customers from incurring additional fees. Unfortunately, we have no control over these charges. Customers take full liability for all postal charges, returns shipments costs if they refuse to accept a parcel due to import duties or taxes. Shipping costs are non-refundable.

We are here & ready to assist you on your neon design journey!  Simply tell us what you're looking for and send through any images that inspired your idea! 💡 Send us an email or submit an enquiry on our Contact Page.